Consumer Loan Servicer

About the role

Join CoVantage Credit Union’s Consumer Loan Servicing team to ensure members’ loans are finalized and protected after closing. You will secure titles and liens, support insurance and protection programs, and create a smooth post‑closing experience for members.

Responsibilities

• Gather and provide information to complete post‑closing requirements.
• Work with Member Service Representative staff to finalize collateralized loans, file UCCs, and secure documents for scanning.
• Prepare lien releases and lien guarantees for members, insurance companies, and dealerships.
• Follow up on CUNA disability and life claims, GAP, collateral protection insurance, and other programs.

Qualifications

• High school diploma or equivalent.
• Preferably previous experience with loan document or lending workflows.
• Working knowledge of Microsoft Office and Windows programs.
• Strong written and verbal communication skills for professional contact with a wide variety of people.
• Above‑average accuracy and attention to detail.
• Must be bondable.

Benefits

• 401(k) employer match up to 200%.
• Annual bonus up to 4% of salary.
• Generous employer HSA contribution.
• Paid time off for community service.