Consumer Loan Processor

About the role

Merck Sharp & Dohme Federal Credit Union is seeking an experienced, member-focused Consumer Loan Processor to support its growing Consumer Lending team.

Responsibilities

• Process and fund consumer loan applications and prepare loan documentation
• Review loan files for accuracy, completeness, and compliance with policies and regulations
• Conduct loan interviews and assist members in selecting appropriate lending solutions
• Support Home Equity, Indirect Lending, Auto Draft, and other consumer lending programs
• Perform quality control reviews on branch, dealer, and electronic loan transactions
• Maintain electronic loan records and assist with HMDA reporting requirements
• Collaborate with team members to deliver exceptional service and support

Requirements

• Bachelor's degree or equivalent combination of education and experience
• 5+ years of loan processing, lending operations, or consumer lending experience
• Strong knowledge of lending policies, procedures, and regulatory requirements
• Proficiency with Microsoft Office applications and lending software systems
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Able to analyze information, solve problems, and make sound decisions

Preferred Qualifications

• Advanced coursework or training in lending regulations and compliance
• Credit union or financial institution experience
• Previous supervisory or leadership experience