Consumer Loan Processor

Job ID: 26-104

About the role

This position is responsible for creating loan document packages for autos, recreational vehicles, VISAs, and other consumer loan products. You will check for accurate loan system set-up, ensure proper Blaze guidelines and procedures are followed, and verify sufficient loan collateral. This role also acts as a loan information resource to Blaze staff.

Responsibilities

• Complete necessary loan closing procedures, verify documentation, and disburse loans to ensure underwriting requirements are met.
• Verify loan meets approval conditions and all stipulations have been accurately satisfied.
• Ensure loan meets Consumer Lending Guidelines.
• Verify appropriate rate and term of loan product, completing calculations as necessary.
• Verify the lender has collected appropriate documentation for the type of loan, checking for name and other accuracy.
• Provide support and input for employees when handling various lending situations.
• Answer member/staff inquiries and resolve routine problems.
• Act as a resource to Blaze employees for loan-related questions.
• Provide support to branch offices with the lending process, including loan closings, title work, and documents.
• Perform follow-up on closed loans to secure missing title work or documentation.
• Comply with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back.
• Perform other duties as assigned to support effective lending operations.

Requirements

• Minimum 1-2 years of similar or related experience.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency in Microsoft products and computer skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to proactively respond to members/employees to problem-solve based on guidelines; written communications are based on templates but can be modified.

Physical Requirements

• Ability to sit and stand for extended periods.
• Ability to answer calls and operate a computer.
• Ability to interact with internal employees and members via phone.
• Ability to travel to designated offices.
• Ability to lift up to 20 lbs.
• May require Saturday rotations.

Benefits

• Low-cost medical insurance (as low as $20 per paycheck).
• Dental and vision insurance.
• Quarterly team bonuses.
• Generous vacation and sick time hours.
• Paid leave options.
• Up to 6% 401k contribution.
• Tuition reimbursement.

Pay

$25.20 - $29.50 per hour (base salary). Compensation will be determined based on experience, qualifications, location, and internal equity considerations.

Schedule

• Full-time, on-site.
• First shift (day).