Consumer Loan Officer

About the role

This position is fully responsible for the attainment of all Direct Consumer Loan production goals as well as working as part of a global group towards the highest levels of member satisfaction and attainment of other KPI goals.

Responsibilities

• Provide a channel where members can receive the highest level of expertise and guidance through their loan process to accomplish their financial goals.
• Internal and External Business Development and Account Retention/Management.
• Control loan runoff and increase interest/fee income.
• Reporting and tracking.
• Help identify trends that can be addressed to improve service and productivity.
• Selling and supporting Education and Service Teams.
• Self Development in the areas of personal/consumer finance and sales.
• Improving effectiveness and profitability.
• Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

• A High School Diploma/G.E.D. or equivalent.
• Minimum of 2+ years' experience in a financial services institution, required to include: 6+ months experience with Consumer or Mortgage Loan Origination.
• 1+ years' experience as an Ent MSR-LC.
• Knowledge of Credit Reporting/Scoring.
• Knowledge of Personal Finance - auto buying, real estate lending, current affairs related to consumer Finance.
• Knowledge of Lending Regulations related to consumer lending.
• Strong critical thinking / analytical.
• Exceptional verbal and written communication skills.
• Capacity to learn and execute new sales skills.
• Typing skills - 30 words per minute or more. 10 Key by touch.
• Proficient with the Microsoft Office suite (Word, Excel, Outlook) and Lending Software.

Benefits

• Generous 401(k) match.
• Discretionary Profit Sharing.
• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Life Insurance.
• Short Term and Long Term Disability.
• Health Savings Account with company contribution.
• Employee Assistance Program.
• Paid Vacation, Sick, Floating Holidays and Volunteer Time Off.
• Paid Holidays.
• Tuition Reimbursement.
• Paid Parental Leave.

Pay

The pay range for this position is: $22 to $25.50 per Hour (S12), plus monthly incentives (Average monthly incentive $3,000 per month, up to $6,000 per month), and 3% annual target bonus. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.