Consumer Loan Officer

About the role

FirsTier Bank is a family-owned community bank currently servicing 12 branch markets throughout Colorado, Wyoming and Nebraska. FirsTier Bank is searching for a Consumer Loan Officer to join our Holdrege, Nebraska team. This position represents the bank in the local community and participates in marketing the bank's lending products and services. Enjoy a rewarding career while providing exceptional service to our valued customers.

Responsibilities

• Meet with loan applicants as requested, helping them identify their needs
• Collect information and assist with filling out loan applications, answering questions as needed
• Review completed loan requests and evaluate customers’ financial eligibility, including income and credit scores
• Submit all loan applications in a timely manner
• Notify applicants of their approval status, explaining reasons for rejection when needed
• Prepare reports on approvals and denials for upper management as needed
• Work with approved customers to get paperwork signed and set up payment plans, informing them of all policies and procedures
• Monitor active loan accounts and seek solutions to speed up repayment processes
• Ensure loans are in compliance with relevant laws and regulations
• Other duties as assigned

Requirements

• Minimum of 3 years of consumer lending experience
• Working knowledge of banking software, including application software and relevant databases
• Ability to build rapport with customers
• Strong analytical and mathematical skills
• Computer proficiency and a willingness to learn new software applications

Skills

• Excellent verbal communication skills
• Excellent math skills
• Trustworthiness and the ability to act with integrity
• Thorough understanding of customer service

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off

Pay

Pay Range: $25.00 - $30.00 per hour. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience.

Schedule

Job Type: Full-time; Monday to Friday; 40 hours per week. Physical setting: Professional Office. Work Location: In person.