Consumer Loan Associate

Job Details

Opportunity For YOU
Growth, advancement, promotions, and raises.
High quality, company provided leads, and marketing support.
National brand in 28 states and over 500 branches.
Base + Incentive: sales driven environment with uncapped bonus.
15 days PTO and 11 public holidays

Qualifications

• 2+ years of experience in a sales position.
• Highly motivated individual with an interest in the consumer finance industry.
• Capable of sustaining or exceeding individual sales goals.
• Excellent written and verbal communication skills.
• Able to leverage and learn new sales platforms and cutting-edge technologies.
• Complete functions in a timely manner while maintaining accuracy.
• Must have a high school diploma or equivalent.
• Must be able to obtain any essential licenses required by the state.
• Preferred qualifications include 1 year of outbound calling experience, experience in lending, consumer loans, or collections, and a bachelor’s degree.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Learns Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintains a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.