Consumer Lending Processor I

When you work at Cinfed Credit Union, you get the opportunity to feel like you've really made a difference… every day. We help our members make the most of their money and reach their financial goals, creating a positive impact that reaches across communities throughout the Tristate. As an employee, you will be part of a team who truly cares in a family-friendly work environment where everyone feels welcome and respected. Through training, mentorship, and advancement, Cinfed provides the resources to grow and the opportunity to succeed.

About the role

Responsible for providing support for consumer lending activities. Represents the Credit Union in a professional manner, on the phone and in person, assisting and referring members as necessary. Actively promotes the credit union's full line of products and services and upholds the credit union's service standards.

Responsibilities

• Review and process loan applications effectively.
• Coordinate and prepare loan documentation for closing, ensuring each loan is promptly and properly prepared, documented, processed, and approved.
• Calculate terms, finance charges, and insurance on loans for proper disclosure on promissory notes.
• Adhere to the credit union's BSA/AML policies, procedures, and processes.
• Complete quality control of recently closed consumer loans to ensure all documents are imaged, signatures are verified, the loan is set up correctly in the system, and exceptions are documented correctly.
• Assist with internal and external audits as needed.
• Assist with insurance verification by providing auto loan insurance documents to the insurance vendor.

Requirements

• High school education or equivalent is required.
• Thorough understanding of financial services and products, strong organizational skills, and a high degree of accuracy and attention to detail.
• Ability to collect and analyze data.
• Six months to two years of similar or related experience.

Qualifications

An ideal candidate:

• Enjoys helping people and building relationships.
• Has strong attention to detail; a focus on accuracy is essential.
• Possesses excellent customer service/retail skills.
• Thrives in a friendly, professional environment.

Benefits

• Starting rate of $18.50 - $20.00 per hour.
• Named a Cincinnati Top Workplace for 11 consecutive years.
• Paid training.
• Generous 401K match up to 6%.
• PTO + up to 11 paid holidays.
• Opportunities for advancement — we prioritize promoting from within.
• Health, Vision, and Dental insurance available.
• Tuition reimbursement.
• Gym reimbursement.
• Opportunities to volunteer in the community.

Schedule

• Monday – Friday: 8 AM – 5 PM and/or 9 AM – 6 PM (rotation).
• Saturday: 9 AM – 1 PM (rotation).

Pre-employment background (credit, criminal, and drug) check required.