Consumer Direct Loan Originator (VA)

About the role

Veterans First Mortgage is an FHA/VA home lender with a cutting-edge lead program and in-house team of loan officers, processors, underwriters, and closers working to make the loan process swift, simple, and compliant. The loan officer position provides a base salary plus commission, opportunity for bonuses, and full benefits. Training and licensing are provided, including comprehensive NMLS licensing training and complete onboarding/in-house training. Leads are provided through the marketing team. The role focuses on building relationships with borrowers and helping them achieve homeownership. The company holds Top Workplace awards from The Salt Lake Tribune and The San Diego Union-Tribune.

What You'll Do

• Dedicated to delivering award-winning customer service in an inside sales environment
• Identify prospective customers through company-generated inbound leads
• Conduct customer needs analysis to learn and understand customer's goals
• Create relationships with prospects and customers to establish trust and highly encourage referral business
• Conduct thorough follow-up, outbound calls to interested consumers
• Close sales and advise customers of next steps
• Stay current on new products available for customers, completing ongoing education for licensing and compliance

Qualifications

• Proven track record of success in a sales or customer service-oriented environment
• Strong phone presence, listening and presentation skills
• Ability to multitask, problem solve, and efficiently manage time in a fast-paced environment
• Strong communication and relationship-building skills
• Team player with the ability to thrive in a structured and competitive environment
• Bachelor's degree and 2+ years professional experience preferred

Benefits

• Medical, dental, vision, and life insurance
• 401k plan with company match
• Tuition reimbursement
• Parental leave
• Employee assistance program (EAP)
• Banking benefits
• Pet insurance
• Generous paid time off and flexible work hours