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Jobs · Finance · Ohio

Consumer Banker IV (Harrison)

First Financial Bank · Harrison, OH · 3 wk ago
Finance$23.56–$28.37/hrFull-time

About the role

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

Essential Functions/Responsibilities

  • Perform necessary functions necessary to open accounts, perform maintenance.
  • Run a Teller drawer as deemed necessary by management.
  • Support client engagement through active calling, client conversations, and follow up.
  • Maintain all operational and risk management standards.
  • Model the way for peers and coworkers aligned with First Financial's Mission and Values.
  • Ensure client follow up calls are conducted in the proper time frame.
  • Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
  • Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
  • Provide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering.
  • Assist the branch team, FCM and other District leaders and associates in sharing knowledge, onboarding and developing newer associates, solving staffing challenges at a team, and participating in the success and overall improvement of the District/ Region; across all sales, service and operational objectives.
  • Stay informed and up to date on all bank products, processes and procedures and especially those that are most complex.

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

  • 3-4 years client experience and retail banking
  • Demonstrated success with consultative, needs-based selling
  • Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management
  • Demonstrated ability to work both independently and as part of a team
  • Bachelor’s Degree or equivalent experience
  • Strong oral and written communication skills
  • Familiarity with consumer and small business credit
  • Strong product knowledge relating to consumer and commercial suite of products and services

Preferred Knowledge and Skills

  • Level of Complexity and Scope Degree of Independence and Decision-Making Required
  • Supervisory Responsibilities

Physical Requirements

  • Occasionally lifts and carries up to 20 lbs.
  • Frequently lifts and carries up to 10 lbs.
  • Occasionally walks.
  • Frequently sits, stands and drives.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Development and Training

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.

Benefits

We offer a competitive pay scale starting at $23.56/hr - $28.37/hr and a comprehensive benefits package that supports every aspect of our associates' holistic wellbeing.

Incentive Eligibility

All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.

Equal Opportunity Employer

We are an E-Verify Employer. At First Financial Bank, our mission is clear: to be the best bank to do business with, the best place to work, and the best financial partner for our shareholders and the communities we serve. We believe that how we work is just as important as what we achieve. That’s why we’re guided by core values that shape everything we do: Doing the right thing Teamwork Mutual respect Wellbeing Excellence Our success starts with our people. We know that when our associates are talented, engaged, and supported, they create outstanding results. If you're looking to be part of a team that values integrity, inclusion, and collaboration—and where your growth matters—you’ll find your future here.

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