Consumer Banker IV (Lincolnwood)
Essential Functions/Responsibilities
- Perform necessary functions necessary to open accounts, perform maintenance.
- Run a Teller drawer as deemed necessary by management.
- Support client engagement through active calling, client conversations, and follow up.
- Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
- Partner with appropriate internal constituencies to bring appropriate level of expertise to the client.
- Ensure client follow up calls are conducted in the proper time frame.
- Maintain all operational and risk management standards.
- Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
- 3-4 years client experience and retail banking.
- Demonstrated success with consultative, needs-based selling.
- Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management.
- Demonstrated ability to work both independently and as part of a team.
- Bachelor’s Degree or equivalent experience.
- Strong oral and written communication skills.
- Familiarity with consumer and small business credit.
- Strong product knowledge relating to consumer and commercial suite of products and services.
Preferred Knowledge And Skills
- Level of Complexity and Scope.
- Degree of Independence and Decision-Making Required.
- Supervisory Responsibilities.
Physical Requirements
- Occasionally lifts and carries up to 20 lbs.
- Frequently lifts and carries up to 10 lbs.
- Occasionally walks.
- Frequently sits, stands and drives.
Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Development and Training
Pay Range $23.56- $28.37/hour
Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.
Incentive Eligibility
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
Equal Opportunity Statement
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.