Consultation Coordinator, Pathology

Job Description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Essential Responsibilities

• Prioritize decision-making activities in accordance with guidelines defined by department. Work closely with physician staff/fellows to follow up on all requests including communication with outside institutions.
• Cookpathology consultation service to include over 2500 incoming consultations per year (national and international second opinion requests).
• Processes outside pathology consultations (create registration, visits, and accession numbers/login cases into the computer).
• Review incoming materials to systematically organize and arrange slides and blocks based on pathology protocol to discern appropriate medical triage.
• Register patient demographics to include insurance information. Obtain and scan payment authorizations to set up financial information/billing for outside requests for second opinion.

Required Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required in Administrative and transcription preferably with a healthcare or anatomical pathology background.
• Outcome of work impacts patient care, operations of work unit and department. Responsible for specific, defined results directly related to own job responsibilities.
• Work requires the employee to possess outstanding organizational skills, to effectively problem-solve, to follow instructions, and to complete tasks requiring multiple steps and meet deadlines.
• Work requires wide-range knowledge of medical terminology; the ability to type and to proof medical documents. Work requires attention to detail, procedures, and physicians' preferences.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Competencies

• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
• Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
• Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job

• Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

Pay Range

$22.00 – $29.61