Consultant Workforce Management

Responsibilities

• Lead functional discovery sessions with operational leaders to understand workforce, scheduling, and labor management needs.
• Translate business requirements into solution designs and functional recommendations for UKG capabilities.
• Advise leaders on UKG best practices, system capabilities, and process standardization opportunities.
• Analyze workforce processes and labor trends to identify opportunities for optimization, automation, and efficiency.
• Partner with Workforce Management leadership to support initiatives related to overtime reduction, staffing efficiency, and scheduling effectiveness.
• Recommend system-enabled solutions to replace manual workarounds and inconsistent practices.
• Serve as a trusted advisor and liaison between HR, Payroll, IT, and operational leaders.
• Partners with vendor teams (UKG and third parties) to support enhancements, issue resolution, and roadmap planning.
• Support cross-functional alignment and adoption of standardized workforce practices.
• Develop and deliver training, education, and communication to support UKG adoption.
• Create and maintain job aids and reference materials for managers and associates.
• Guide clients through testing (UAT), deployment, and go-live, ensuring quality and seamless integration.
• Deliver training to end-users and administrators and transition clients to ongoing support.
• Support go-live readiness, stabilization, and post-implementation adoption efforts.
• Support all new users with functional adoption (M&A, New Units, etc.).
• Support adherence to organizational policies, labor standards, and workforce governance guardrails.
• Partner with Senior Consultants and leadership to ensure solutions align with compliance requirements.

Qualifications

• Bachelor's Degree (Required)
• Additional Job Description: Specialized Knowledge - Healthcare workforce management experience. Experience supporting system optimization, adoption, or change management initiatives. Familiarity with reporting tools such as UKG Analytics and Business Intelligence. Strong presentation and training facilitation skills.
• Qualifications: Bachelor’s degree in HR, IT, Business, or a related field; advanced degree preferred. 3+ years of experience supporting UKG Pro WFM or similar workforce management systems. Strong understanding of workforce operations, scheduling models, and labor compliance. Excellent communication, facilitation, and stakeholder engagement skills. Ability to influence without authority and operate effectively in a matrixed environment.

Pay

Day Scheduled Weekly Hours: 40

Schedule

Day Shift

Department

HRIS Workforce Management

Join us!

If your passion is to work in a caring environment, if you believe that learning is a life-long process, if you strive for excellence and want to be among the best in the healthcare industry, join us!

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.