Consultant, Technology Engineer • PC Services

About the role

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you!

At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Consultant, Technology Engineer to join the Desktop Engineering team within PC Services Physical DWTR.

Responsibilities

• Technical authority on endpoint build provisioning (Autopilot/OSD), secure configuration, complex policy management and modern device management across the enterprise.
• Serves as a key technical owner for enterprise endpoint products and services, ensuring the stability, security, and continuous improvement of the Windows endpoint platform.
• Expertise in endpoint operations and vendor-supported technologies, including Microsoft Intune, policy management, endpoint compliance, patch management, workstation certificate management (Keyfactor SCEP enrollment for Intune) and related endpoint tooling.
• Enterprise Windows build strategy, including Autopilot, OSD, secure configuration standards (CIS benchmarking/CSOC compliance).
• Experience in PowerShell scripting is a plus.
• Run book documentation and CMMI ownership of accountable services.
• Production support, incident, request, problem, and change management;
• Operational ownership of endpoint engineering services;
• Participation in team on-call rotations, including after-hours P0/P1 support;
• Daily operational communications;
• Collaboration across infrastructure, security, and support teams to maintain reliable endpoint services.
• Serves as a trusted consultant to business and technology stakeholders on endpoint-related initiatives and managing policy to support AI endpoint functions.

Requirements

This role requires a strong expertise in endpoint operations and vendor-supported technologies, including Microsoft Intune, policy management, endpoint compliance, patch management, workstation certificate management (Keyfactor SCEP enrollment for Intune) and related endpoint tooling.

Qualifications

• Undergraduate studies in computer science, management information systems or a related field is preferred.
• Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, scripting and development languages, delivery methods, security).
• Six years or more experience with the most complex integrated solutions with an ability to design and develop and modify new and existing solutions for specialized needs.
• Experience with multiple technologies and within one or more domains.
• Experience with automation of deployment of solution configurations.
• Experience in training/guiding less experienced staff.
• Experience with solutions: IaaS, PaaS, SaaS and package solutions.

Skills

• Strong communication skills,
• Knowledge of planning, management and execution of Accelerated Solutions Deliver framework,
• Information Security acumen,
• Influencing, negotiating and priority setting needed.

Benefits

• Medical/dental/vision,
• Life insurance,
• Short and long term disability coverage,
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date,
• Nine paid holidays,
• Eight hours of Lifetime paid time off,
• Eight hours of Unity Day paid time off,
• 401(k) with company match,
• Company-paid pension plan,
• Business casual attire,
• and more.