Consultant, Performance Improvement

About the role

Performance Improvement (PI) Practice within Nordic’s Strategic Advisory Services (SAS) helps healthcare organizations tackle complex strategic, clinical, and operational challenges.

Responsibilities

• Partner with PI team members to implement advisory solutions and demonstrate the value of the solution throughout the client engagement.
• Create complex analytical models to drive unique solutions to complex healthcare problems.
• Develop detailed financial analysis, statistical reports, visualizations, and presentations for both internal team and client review.
• Conduct detailed analyses to identify specific opportunities for improvement, as well as implementation recommendations.
• Consistently deliver high-quality work products that are ready for client review.
• Contribute to practice knowledge capital and tool development.
• Develop and update related work plans, issue logs, status reports, and related initiative trackers.
• Review and validate conducted analyses and client deliverables before submission.
• Complete quality reviews on team member work products before delivery to client personnel, validating team member findings and observations, and corroborating team member process improvement and analytic activities.
• Demonstrate and embody Nordic’s maxims.

Requirements

• Education & Industry: Bachelor’s degree required, with a preference in data sciences, finance, business, healthcare administration or related field. 2+ years of experience in the healthcare industry (e.g., healthcare organization, consulting), preferably within the revenue cycle space such as registration/patient access, HIM, coding, revenue integrity or billing/follow-up/denials management.
• Professional Attributes: Strong communication skills and collaborative work style, creativity and critical thinking in solving complex problems, ability to work independently as well as within a team environment, ability to balance multiple assignments at the same time, attention to detail, and ability to quickly pivot assignments based on changing priorities.
• Core Software Skills: Proficient with Microsoft Office products. Prefer experience working within Epic. Demonstrated knowledge using some of the following tools: GenAI Assistants (CoPilot), Analytical (PowerBI, Tableau), Programming languages (SQL, Python).

Qualifications

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.