Consultant(e) Support d’Application Post-Trade H/F – Chicago
Responsibilities
- Troubleshooting and resolving application issues.
- Provide technical and functional expertise regarding the systems to help other team members develop their skills and offer support to Front Office users.
- Monitoring of issue escalation processes, and management of incidents and issues at all times.
- Create and maintain up-to-date documentation for all applications for which you are responsible for support.
- Work with internal clients to improve processes and application reliability.
- End-to-end management of specific projects.
- Continuous knowledge sharing with the rest of the team to ensure ongoing support.
- Liaise with other departments within EMEA/NA/APAC.
- You may need a few hours of phone support.
- Other tasks or projects may be assigned.
- Maintain regular contact with trading partners and suppliers.
- Update the applications.
- Organize, validate, and certify UATs.
- Validate all deployments using standard validation rules.
Profile
- Master's degree (business school, engineering school, or university).
- At least 3 years of experience in application support.
- At least 3 years of experience in application support.
- Experience in the financial markets.
- Having worked in a high-pressure environment.
- Demonstrate expertise in writing and executing database queries on large datasets.
- Strong SQL skills.
- Be familiar with the "Follow the Sun" methodology in an international context.
- Able to work as part of a team, initiative.
- Able to handle pressure.
- Passionate, determined, and intellectually curious.
- Fluency in English (written and spoken) is required.
- Fluency in French is a plus.
- Quantitative Finance
- Risk, Compliance, and Regulatory Affairs
- Operations and Finance
- Transformation and Organization
- IT and Information Systems
Skills
About Quanteam
Quanteam (a Rainbow Partners Group company) is a consulting firm specializing in the banking, finance, and financial services sectors. Our 740 consultants, representing 35 different nationalities, are based in Paris, Lyon, London, New York, Montreal, Geneva, Lisbon, Porto, Brussels, and Casablanca. With its dual expertise in business and IT, Quanteam supports its major clients—including corporate and investment banks, asset management firms, private and retail banks, and custodians—across the entire front-to-back chain, helping them evolve their business operations and implement their transformation initiatives. Our teams are organized around five areas of expertise:
Testimonials
To apply, please email your resume and cover letter to guillaume.bastide@rainbowpartners.com