Consultant

About the role

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base, including Services Strategy, Architecture, Planning, and Procurement, Business Enablement, Business Solutions, and Project Assurance. This position is hybrid with travel/onsite requirements; you must be available during your set working hours, have a safe, private, and distraction‑free environment, and be able to give your full attention to your PCG job duties, with some travel to the office or elsewhere required for team or client meetings.

Responsibilities

• Reviews and be the expert in the business operations for service and efficiency improvements.
• Evaluates programs and makes recommendations for improvements.
• Assesses best practices and provides technical assistance to clients.
• Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations.
• Facilitates client discussions.
• Delegates tasks and responsibilities to team members.
• Manages daily project functions and client interaction.
• Leads proposal writing teams, including writing sections, coordinating efforts, and preparing proposal submissions.
• Prepares other written reports and materials for clients.

Skills

• Ability to understand both the service delivery system for programs that are administered by states and monitored by federal regulators.
• Ability to understand and be an expert in complex federal regulations and requirements.
• Strong Microsoft Office application skills, especially in data analytics.
• Ability to use sound judgment in completing tasks and to seek guidance when needed.
• Attention to detail and ability to work with large data sets with accurate results.
• Ability to move projects forward within a specific timeline and budget while working at a detailed level.
• Creative problem-solving ability and a consultancy mindset.
• Ability to interact with various levels of management and with clients.
• Flexible, self-starter possessing intellectual curiosity.
• Enthusiasm for life-long learning and staying well-informed about current business issues.
• Able to follow, critically evaluate, and improve upon current processes.
• Excellent business writing skills and ability to make presentations to various audiences.
• Ability to recognize issues and identify solutions.

Qualifications

• Bachelor’s degree