Consultant, Advanced Analytics: Embedded Channel

About the role

Liberty Mutual's Embedded Channel, a quoting experience hosted directly on partner websites, saw millions of quotes in the past year—three times the volume of our call center and LM.com combined. Yet conversion remains low, meaning even a tenth of a percent improvement translates to thousands of additional policies annually. This role is a unique opportunity to be the dedicated advanced analytics expert for a high-growth channel still in its early chapters. Launched in 2023, piloted through 2024, and now rapidly scaling with an expanding partner base, you'll work closely with SPG relationship managers and leadership, partner with product teams, and present findings regularly to SPG leadership and their direct reports. The work centers on funnel optimization, A/B testing, and answering critical questions around questionnaire design and underwriting defaults across diverse partner experiences.

If you thrive on building something new, want direct visibility with senior leadership across multiple departments, and are energized by turning massive data into actionable growth, this is the role for you.

Level of position offered will be based on skills and experience at manager discretion. This role may have in-office requirements depending on candidate location. Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.

Responsibilities

• Conduct high-complexity, independent analysis in support of the Embedded Channel business.
• Manage complex projects, providing technical and analytical assessments of issues facing the Embedded Channel.
• Utilize advanced statistical techniques to solve business problems, often working with complex data sources.
• Regularly utilize, update, and adapt predictive modeling tools and/or focus on the application of these tools within the Embedded Channel context.
• Develop analytic tools used by others to do their jobs more effectively and guide decision-making.
• Answer complex questions by synthesizing data from diverse sources, conducting independent analysis to generate actionable insights.
• Manage one or more complex research projects related to the Embedded Channel.
• Present findings and recommendations to senior leadership that impact profitability, growth, and/or customer satisfaction.
• Lead discussions with senior leaders at the department or functional level, communicating analytical results clearly and persuasively.

Requirements

• Bachelor’s Degree plus a minimum of 5 years, typically 7 or more years, of related experience required; Mathematics, Economics, Statistics, or other quantitative fields are preferred.
• Master’s Degree preferred; advanced education may be substituted for years of experience (e.g., Ph.D. with no professional experience).
• Deep knowledge of data sources, tools, and business drivers.
• Ability to apply advanced analytical concepts to improve business outcomes.
• Ability to build analytic tools that will be used by business teams to analyze results and opportunities.

Skills

• Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem).
• Strong planning, analytical, decision-making, and communication skills.
• Ability to present data, visually and verbally, to guide conversations with business managers.

About Us

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

Pay

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Benefits

We value your hard work, integrity, and commitment to making things better, and we put people first by offering benefits that support your life and well-being. To learn more about our benefit offerings, please visit: Liberty Mutual Benefits.