Consular Services & Business Visas / Business Travel – Manager

Responsibilities

• Act as the primary point of contact for clients with employees who need to travel for business purposes and require business visa application support for their travel.
• Proactively manage a portfolio of clients, while reporting to Senior Managers and above globally.
• Manage our in-house and external network of immigration experts around the world.
• Oversight, management, and training of consular team members – both locally and globally providing subject-matter expertise and training as well as strategy to increase efficiencies and margins across your client portfolio.
• Provide strategic advice to clients regarding business visa applications, business travel, legalizations, apostilles, and other consular and business travel related applications.
• Be very closely involved in the financial management of clients, ensuring that your portfolio is profitable and meeting the target margins for the team.
• Oversight and training the team on financial acumen across your client portfolio.
• Develop your team’s own subject matter acumen and expertise related to global business visa application and business travel.
• Collaborate with clients to implement Immigration strategies for business travel, business visa applications, and minimize liabilities for both the company and the employee.
• Stay updated on international Immigration laws and regulations, offering insights and recommendations to clients based on changing Immigration landscapes.
• Identify and pursue new business opportunities within the client base by understanding their evolving needs.
• Work to expand the client portfolio and nurture existing client relationships to drive revenue growth.

Qualifications

• Bachelor's degree in International Relations, Business Administration, or a related field.
• At least 5 years of experience in global mobility services, visa processing, or related field.
• Experience managing a portfolio of clients and providing strategic advice.
• Strong knowledge of immigration laws and regulations, particularly those affecting business travel and visa applications.
• Excellent communication and interpersonal skills, with the ability to work closely with clients and team members.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Proficiency in Microsoft Office Suite and familiarity with global mobility software tools.