Construction Technology Field Technician - SITECH Pacific

Responsibilities

• Install, configure, maintain, and troubleshoot Trimble Machine Control Technology and related construction technology systems.
• Perform preventative maintenance on technology equipment and ensure systems are maintained according to customer agreements and service requirements.
• Provide onsite customer support, technical assistance, and repairs for digital and analog electronic components, electrical systems, wiring, and related mechanical systems.
• Lead technology system installations, including equipment setup, testing, calibration, and customer training.
• Diagnose and resolve basic electrical, mechanical, and technology-related issues in the field.
• Utilize diagnostic tools, including multimeters, to test voltage, current, continuity, and electrical components.
• Read and interpret electrical schematics and apply basic circuit theory to troubleshoot equipment.
• Develop strong relationships with customers by providing dependable service and proactive solutions to meet their technology needs.
• Communicate effectively with customer management and field personnel to ensure successful implementation and support of technology solutions.
• Promote SITECH Pacific and Trimble as industry leaders through professionalism, technical expertise, and exceptional customer service.
• Maintain open communication with managers, team members, and customers regarding project status, repairs, and support needs.
• Work collaboratively with sales, engineering, and service teams to support customer success.
• Work independently with limited supervision while maintaining high-quality standards and meeting deadlines.

Qualifications

• Basic computer skills, including email, Microsoft Office, internet-based programs, and hardware knowledge.
• Basic electrical, mechanical, and troubleshooting skills.
• Ability to read electrical schematics and understand basic circuit theory.
• Ability to use hand tools, electrical tools, and diagnostic equipment.
• Strong problem-solving skills and ability to work independently with limited supervision.
• Excellent communication skills and ability to work effectively with customers and team members.
• Dependable attendance and commitment to safety.
• Valid driver's license with an acceptable driving record.

Education and Experience

• A high school diploma or GED required.
• Experience with heavy construction equipment, hydraulics, machine control, or GPS technology preferred.
• Experience with Trimble or similar construction technology solutions preferred.
• Ability to obtain MSHA certification.
• Must complete site-specific training and pit driving requirements.
• Must be able to communicate effectively in English.

Physical & Work Environment

• Ability to stand, walk, climb, kneel, crawl, and work in active construction environments.
• Ability to lift up to 50 pounds occasionally.
• Work may include exposure to electrical hazards, moving equipment, outdoor weather conditions, and elevated work areas.
• Must use required personal protective equipment, including safety glasses and hearing protection.