Construction Services Technician

Closes: August 17, 2026

About the role

The Construction Services Technician is essential in supporting the planning, coordination, and installation of electric and gas utilities. This position partners with the Customer Project Coordinator (CPC) to prepare job packets and material lists for new construction, maintenance, and the replacement of damaged facilities. The technician serves as a primary point of contact for customers, contractors, and internal crews, while maintaining accurate records and addressing construction-related issues. Working as part of a self-directed, collaborative team, this role ensures projects are completed safely, efficiently, and in compliance with company standards.

Responsibilities

• Prepare job packets and material lists for new construction, maintenance, and replacement of damaged facilities
• Perform administrative tasks such as invoice processing, credit card reconciliation, and timekeeping
• Serve as a primary point of contact for customers, contractors, and internal crews
• Maintain accurate records and address construction-related issues
• Ensure projects are completed safely, efficiently, and in compliance with company standards

Requirements

Construction Services Technician I

• High School diploma, GED, or equivalent
• Associate’s degree from a regionally or nationally accredited college or university in business administration, project management, construction services, or related field, or completion of a formal apprenticeship program in a field relevant to utility services or electrical work (preferred)
• One (1) year of related office or construction experience
• Effective and flexible communication skills
• Basic computer skills and ability to learn computer applications
• Knowledge of customer service principles and practices
• Problem-solving, analytical, and critical thinking skills
• Demonstrated ability to work collaboratively in a team environment
• Ability to adapt to changing priorities
• Knowledge of company policies and procedures (preferred)
• Experience in the construction field with basic knowledge of Avista’s natural gas and electric infrastructure (preferred)
• Experience with utility customer information and asset management systems (preferred)

Construction Services Technician II

• High School diploma, GED, or equivalent
• Bachelor’s degree from a regionally or nationally accredited college or university in business administration, project management, construction services, or related field, or completion of a formal apprenticeship program in a field relevant to utility services or electrical work (preferred)
• Three (3) years of experience in natural gas, electric distribution, utility, or related field
• Experience in the construction field with basic knowledge of Avista’s natural gas and electric infrastructure (preferred)
• Experience with utility customer information and asset management systems
• Experience managing complex scheduling and compliance tasks
• Excellent organizational, problem-solving, and analytical skills
• Effective and flexible communication skills
• Proven ability to build and maintain internal and external relationships
• Competent knowledge of the Construction Service Technician processes and ability to complete complex work assignments
• Knowledge of company policies and procedures (preferred)
• Knowledge of permitting and municipal coordination processes (preferred)

Other combinations of education and experience may be considered.

Pay

• Construction Services Technician I: $25.28 to $32.35 per hour, non-exempt
• Construction Services Technician II: $28.77 to $36.98 per hour, non-exempt

Schedule

This position requires an in-person presence to support team and on-site responsibilities.

Benefits

At Avista, we believe our employees are essential. Our benefits package includes:

• Medical, dental, vision, life, and disability coverage
• Retirement benefits
• Incentive plans
• Wellness resources
• Time-off programs
• Additional amenities and activities for individuals and families

For more details, visit Avista Benefits.