Construction Service Technician

About the role

The HVAC Service Technician is responsible for performing maintenance, diagnostics, and repairs on a variety of HVAC systems, ensuring that all work is completed safely, efficiently, and to the highest standard of quality. This master job description covers all service technician levels (1–3) and serves as the foundation for the Service Technician Level Matrix, which defines scope, independence, and capabilities for each level.

Responsibilities

• Perform maintenance, diagnostics, and repair of HVAC systems, including RTUs, split systems, VRF, boilers, and chillers.
• Conduct system start-ups, commissioning, and basic to advanced troubleshooting.
• Follow company and industry safety protocols at all times.
• Accurately log work performed in Service Fusion software.
• Participate in daily safety meetings and huddles.
• Maintain assigned tools, equipment, and service vehicle.
• Provide professional customer interaction, explaining findings and recommended solutions.
• Support the team through peer-to-peer learning.
• Maintain a clean and organized work environment.
• Complete all required documentation, including timecards, work orders, and material usage.

Requirements

• High school diploma or GED.
• Valid driver’s license and clean driving record.
• Ability to lift 50–75 lbs and work in various environmental conditions.
• Willingness to work at heights, in confined spaces, and in varied weather.
• EPA Section 608 Certification (Type II or Universal preferred for Levels 2–3).
• Ability to follow safety procedures and company protocols.
• Strong work ethic, punctuality, and communication skills.

Qualifications

• None specified.

Skills

• Strong mechanical aptitude.
• Excellent problem-solving and troubleshooting abilities.
• Effective communication and customer service skills.
• Proficiency in HVAC systems and technologies.
• Ability to work independently and as part of a team.

Benefits

• Hourly Pay Range: $25.00 – $45.00 / hour (by level and experience).
• Health insurance.
• Required Certification: EPA Section 608 Certification (Type II or Universal preferred for Levels 2–3).
• Software: Service Fusion (work orders, time, materials).

Position Levels

• Service Technician 1 (ST1): entry-level technician learning HVAC fundamentals, safety, basic maintenance, and documentation. Works under close supervision and supports senior technicians.
• Service Technician 2 (ST2): fully competent technician who performs standard maintenance, diagnostics, and repairs independently, with reliable troubleshooting and strong documentation habits.
• Service Technician 3 (ST3): advanced technician with strong diagnostics and minimal supervision. Handles complex calls, mentors junior techs, and assists the Senior Service Technician.

Physical Requirements

• Ability to lift 50–75 lbs and work in various environmental conditions.
• Willingness to work at heights, on rooftops, in confined spaces, and in varied weather.
• Daily driving to job sites in an assigned service area using a company vehicle.

Licenses / Certifications

• EPA Section 608 Certification (Required).
• Valid driver’s license (Required).

Location & Work Arrangement

Work Arrangement: Field-based — daily service calls across the assigned area.
Market / Service Area: Sacramento & Northern California
B&M Mechanical is an equal opportunity employer committed to a safe, inclusive environment for all employees.