Construction Project Production Manager

About the role

The Production Manager serves as the primary face and representative of the company, managing all aspects of the customer experience and vendor relationship from post-sale to final installation. This role assesses job sites to evaluate the efficacy of home remodeling agreements and ensures a seamless process for both the business and its customers.

Responsibilities

• Interpret and implement management policies and operating practices.
• Inspect and evaluate all aspects of proposed sites/projects to determine scope of work and project viability.
• Advise customers on financing and potential changes to project scope.
• Create precise measurements at job sites to prevent issues with custom-ordered products, avoiding financial losses and negative customer experiences.
• Confirm and renegotiate, as needed, the agreement between the company and customer to define the work plan and alternative courses of action without prior supervisor approval.
• Select and manage procurement of all job materials, ensuring specifications protect the company from unnecessary financial loss.
• Analyze and ensure compliance with legal requirements, including licensing, permitting, and Homeowner’s Association regulations, while independently obtaining permits from government agencies.
• Ensure statutory and regulatory compliance regarding safety and health.
• Complete administrative tasks in the office and assist in the warehouse to stage products for delivery.
• Maintain a valid driver’s license and drive to, from, and between job sites as needed.
• Perform other duties as assigned by management.

Requirements

• 1-3 years of Construction Management experience.
• Polished and professional demeanor, with a strong focus on customer service.
• Self-motivation, discipline, and an ambitious, competitive nature.
• Excellent communication, organizational, and interpersonal skills.
• Resourceful problem-solving abilities and highly evolved customer service skills.
• A personality and skill set that supports scalability, with potential for promotion and managerial growth as the company expands.

Benefits

• Competitive salary
• Medical and dental coverage
• 401(k) retirement plan
• Use of company vehicle
• Technology package (iPad/iPhone)
• EZ Pass and gas card
• Bonus plan