Conservation Program Manager

About the role

Del-Co Water is committed to providing a vital resource to the communities that we serve. Recognized as a Top Workplace award winner, employees can enjoy competitive compensation and comprehensive benefits, encompassing health, dental, vision, life, and disability insurance. With additional perks such as access to a pension, 401(k), and Roth plans, paid time off, and educational reimbursement opportunities, Del-Co Water provides a rewarding environment for professional growth and well-being.

Under general direction, the Conservation Program Manager is responsible for developing, implementing, and managing all aspects of Del-Co Water's water conservation program. This is a program manager role with no direct reports. The incumbent will serve as Del-Co's subject matter expert on water conservation, leading efforts that span technical data analysis, regulatory compliance, community education, and member outreach campaigns. This position plays a key role in connecting Del-Co's operational data to actionable conservation strategies that benefit members, protect water resources, and support long-term system planning.

Reports to: Director of Compliance & Communications | Job Grade: 11 | Classification: Salary (Exempt); Full-Time | Department: Information Technology | Location: Delaware, OH; Olentangy Campus

Responsibilities

• Design, launch, and manage Del-Co Water's water conservation program, including goals, metrics, timelines, and annual reporting.
• Develop and maintain a multi-year conservation strategic plan aligned with Del-Co's organizational goals and service area growth.
• Evaluate program effectiveness through measurable outcomes, industry best practices, and member feedback; recommend and implement program improvements.
• Pursue and manage conservation related grants and funding opportunities.
• Represent Del-Co Water at public meetings and industry events.
• Analyze AMI meter data, Beacon monitoring reports, and EyeOnWater platform data to identify consumption trends, high-use accounts, potential leaks, and opportunities for demand reduction.
• Develop and maintain conservation dashboards and performance reports for leadership and board presentations.
• Lead and manage an annual or recurring Water Loss Audit process.
• Assist with maintaining and implementing Del-Co's Drought Contingency Plan in coordination with Operations, Engineering, and Communications.
• Monitor state and federal regulatory developments related to water conservation and demand management; advise leadership on implications for Del-Co.
• Develop and implement multi-channel conservation education campaigns and materials, including social media, member newsletters, bill inserts, and website content.
• Plan and lead community outreach events, school programs, and public presentations on water conservation topics.
• Develop seasonal outdoor water use guidelines and campaigns promoting water efficient landscaping and irrigation practices.
• Leverage EyeOnWater and Beacon leak alert tools to proactively engage members in water conservation and highlight member success stories.
• Assist in developing water efficient design standards and recommendations for new residential and commercial development within Del-Co's service area.
• Engage builders, engineers, developers, and municipal planners on water conservation requirements and best practices.
• Collaborate across departments on conservation communications, system efficiency initiatives, and demand management strategies.
• Partner with IT and GIS on data integration, mapping, and reporting tools that support conservation program goals.
• Other duties as assigned.

Qualifications

• Bachelor's degree in environmental studies, biology, business administration, public administration, engineering, or a related field; or an equivalent combination of education and experience sufficient to perform the essential duties of the position.
• Five years' experience in water conservation, environmental program management, water resources, or a closely related field.
• Proficiency in data analysis, reporting, and Microsoft Office Suite; experience with AMI platforms, water billing systems, GIS, data visualization software, or conservation tracking tools.
• Strong written and verbal communication skills, including experience delivering public presentations, community education programs, or outreach campaigns and communicating technical information to diverse audiences.
• Experience with grant writing and administration is preferred.
• Familiarity with Ohio EPA regulations and water planning requirements is preferred.
• Experience working in or with a water utility, municipal government, or environmental nonprofit is strongly preferred.
• Valid driver's license with an acceptable driving record.

Benefits

• Health, dental, vision, life, and disability insurance
• Pension, 401(k), and Roth plans
• Paid time off
• Educational reimbursement opportunities

Pay

Grade 11: $75,290–$110,679 (Target hiring range: $75,290 – $92,984)

Schedule

Monday–Friday, 8:00 a.m. – 4:30 p.m.