Connectivity MGR - Quality

About the role

Builds and manages a quality network to achieve quality expectations and foster professional growth, emphasizing consistent quality assurance practices across projects. Oversees development and implementation of quality strategies focused on prevention, standardization, and continuous improvement, ensuring products, services, and processes align with established frameworks and client expectations. Collaborates with cross‑functional managers to lead quality assurance programs and supports project teams with national resources.

Key Responsibilities

• Oversee the implementation and maintenance of quality frameworks, executing quality processes to ensure products and services consistently meet project and company expectations.
• Facilitate cross‑functional quality review meetings across multi‑matrixed scopes, presenting data‑driven insights and collaborating on solutions to enhance operational performance.
• Actively manage quality coordinators and other quality function staff to achieve expectations, foster professional growth, and ensure team members understand and adopt their quality responsibilities.
• Manage quality processes in early project phases—including pursuit and pre‑construction—to define and integrate quality expectations into proposals and procurement.
• Monitor and support execution of quality processes during construction, aligning expectations with established frameworks.
• Investigate high‑severity quality non‑conformance items at project, client, or business‑unit levels, ensuring timely corrective and preventive actions.
• Track and analyze key quality metrics tied to company goals, identify trends, and recommend targeted improvements.

Qualifications

Education

• Bachelor’s degree in construction management, engineering, a related field, or equivalent experience (required).

Work Experience

• 7–9 years of experience in project management, quality assurance, quality control, or a related field (required).
• 2–4 years of experience in a managerial capacity (required).

Certifications and Licenses

• American Society for Quality (ASQ) Certified Manager of Quality / Organizational Excellence (CMQ/OE) (required).
• Healthcare Access and Information (HCAI) Office of Statewide Health Planning and Development (OSHPD) “A” license (preferred).