Confirm Lead
Great Day Improvements · Cincinnati, OH · 1 wk ago
ManagementFull-time
Responsibilities
- Manage the confirmation staff.
- Maintain and monitor scheduled leads.
- Confirm leads have accurate information.
- Assign and ensure all rounds of confirmation are called.
- Dial and text all leads as needed.
- Audit calls to ensure proper procedures and quality standards are being met.
- Audit poor lead results and investigate lead issues.
- Communicate with other leaders and departments as needed.
- Achieve daily, monthly, and yearly lead goals.
Requirements
- Excellent phone communication and customer service skills.
- Ability to multi-task and maintain strong attention to detail.
- Expertise in what products we offer and department protocols.
- Ability to collaborate with other leaders to ensure goals are being achieved.
Qualifications
- High School Diploma or equivalent.
- Previous Inside Sales experience preferred.
- Previous experience in leadership or sales preferred.
Benefits
- Competitive compensation package including medical/dental/vision/disability coverage, 401(k), flex spending account, and more.
Pay
TBD
Schedule
TBD
Skills
- Excellent communication skills.
- Customer service skills.
- Time management and attention to detail.
- Product knowledge.
- Leadership and collaboration skills.
Benefits
- Medical/dental/vision/disability coverage.
- 401(k).
- Flex spending account.
Pay
TBD
Schedule
TBD