Configuration & QC Specialist I

About the role

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values‑driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Configuration & QC Specialist I, you'll help configure and validate clinical trial laboratory databases, ensuring accuracy, quality, and compliance while partnering with cross‑functional teams in a collaborative, fast‑paced environment.

Responsibilities

• Support the configuration and setup of clinical trial laboratory databases (LIMS).
• Perform quality control reviews to ensure data accuracy and compliance.
• Investigate and resolve configuration discrepancies.
• Partner with Project Managers, Setup Specialists, and Scientific Affairs teams.
• Maintain accurate documentation and support project deliverables.
• Contribute to continuous improvement initiatives.

Qualifications

• Strong attention to detail and analytical skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficiency with Microsoft Office, including Excel.
• Ability to work independently and collaboratively.

Preferred Qualifications

• Experience in configuration, quality control, quality assurance, or data management.
• Experience in healthcare, clinical research, or other regulated environments.
• Familiarity with validation, documentation, and quality processes.

Benefits

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
• Life assurance.
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Schedule

Location: This position may be hybrid, fully remote, or office‑based depending on the selected candidate's location and business needs. Eastern Time Zone (EST) candidates are preferred.