Conference Services Operations & Events Associate - Flex Position

Duties & Responsibilities

• Aid in event preparation, setup, and breakdown, including managing tables, chairs, linens, signage, and equipment.
• Support meeting room and venue configurations in accordance with Banquet Event Orders (BEOs).
• Provide on-site event support, guest assistance, and logistical coordination.
• Prepare and distribute welcome materials, room keys, and event supplies.
• Maintain event spaces for cleanliness, safety, and readiness.
• Assist with post-event inspections and inventory tracking.
• Assist with dormitory room preparation for conferences, camps, and special programs.
• Support guest check-in and check-out procedures.
• Help manage key distribution and access control.
• Verify rooming lists and report discrepancies.
• Conduct room condition reports and assist with turnover preparation.
• Report maintenance and housekeeping needs.
• Operate point-of-sale (POS) systems accurately and responsibly.
• Aid customers with purchases, returns, and inquiries.
• Stock, merchandise, and organize retail displays.
• Receive, tag, and inventory merchandise.
• Maintain store cleanliness and visual standards.
• Support textbook, uniform, and supply distribution.
• Afford event-related retail promotions and group sales.
• Aid with basic data entry, scheduling, and record keeping.
• Assist with special projects and seasonal initiatives in conjunction with the College’s Facilities department.
• Provide coverage for staffing shortages as needed.

Required Qualifications

• High School diploma or equivalent and/or six months to one-year of related experience or training.
• Reliable, punctual, and responsible.
• Strong communication and interpersonal skills.
• Ability to follow procedures and work independently.
• Comfortable working in both operational and customer-facing environments.
• Willingness to work evenings, weekends, holidays, and peak periods.
• Ability to lift up to 30–40 pounds.
• Working knowledge of Microsoft Office suite.
• Valid driver’s license and driving record acceptable to PSC insurance carrier.

Preferred Qualifications

• Currently enrolled student at Paul Smith’s College.
• Experience in hospitality, events, retail, or customer service.
• Familiarity with Square POS or similar systems.
• Knowledge of campus facilities and services.
• Interest in hospitality, business, retail management, or facilities operations.