Operations Associate - Flex

About the role

As an Operations Associate, you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully.

Responsibilities

• Support daily operations
• Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
• Aid with visual merchandising
• Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
• Deliver exceptional service
• Support the team in creating outstanding client experiences and achieving sales goals
• Foster inclusivity and teamwork
• Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards
• Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Qualifications/Experience

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
• Excellent organizational and time management skills
• Quick learner with the ability to absorb and communicate product knowledge
• Ability to support outstanding client service
• Excellent communication and interpersonal skills
• Team player with a goal-driven mindset
• Comfortable in a fast-paced environment with a strong client focus
• Physically able to lift and carry up to 50 pounds