Conference & Event Manager - Banquets

Responsibilities

• Collaborate directly with clients to craft detailed, unforgettable event experiences.
• Lead banquet coordination by managing timely BEO creation and distribution.
• Drive revenue through upselling opportunities and proactive communication with clients.
• Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges.
• Manage payments from start to finish, ensuring every invoice is clear and accurate.
• Show up and shine: lead site tours, join pre- and post-event meetings, and be there for event execution.
• Support the Sales and Marketing team with sales activities and revenue checks.

Requirements

• 2+ years of event services experience.
• Strong technology skills – proficiency with BEOs, diagramming tools, and CRM systems.
• Flexible and adaptable – able to work outside a 9–5 schedule.
• Exceptional communicator – clear, concise, able to calm a frazzled planner.
• Understanding of group and social event segments.
• Accountable Achiever: takes ownership and delivers results.
• Agile Thinker: adapts quickly to changing circumstances.
• Talent Curator: attracts, develops, and retains top talent.
• Transparent Leader: communicates openly and honestly.
• Leads with SPIRIT: embodies Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Benefits

• Career Growth & Learning – 40% of management hires are internal promotions.
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life – DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on favorite brands and services.
• Purpose & Impact – Opportunities to make a difference through community service and volunteer programs.