Banquet Event Manager
About Austin Country Club
Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to Harvey Penick, one of the greatest golf instructors who ever lived. As a private, family-oriented club rich in tradition, we are known for the quality of our membership and unmatched customer service that exceeds expectations. Located along the banks of the Colorado River with Austin's iconic Pennybacker Bridge as our backdrop, the property spans over 180 acres of hill country vistas and canyon views in Davenport Ranch, just 10 miles west of downtown Austin.
Responsibilities
- Supervise and manage events to ensure they run smoothly.
- Manage staff while prioritizing guest comfort and safety.
- Set up and manage staff shifts and timetables; schedule necessary training for customer service and serving etiquette.
- Coordinate food and beverage service with kitchen staff for accuracy.
- Monitor inventory to ensure necessary supplies, equipment, and furniture are available.
- Address guest requests, questions, or complaints and resolve issues timely and efficiently.
- Maintain venue cleanliness and organization while following safety regulations.
Requirements
- High school diploma or equivalent.
- 3+ years of experience as a banquet captain or in a similar position.
- Physically fit with good stamina for moving/lifting furniture and standing for prolonged periods.
- Willingness to work long hours and irregular shifts.
- Excellent leadership skills.
- Strong customer service skills.
Benefits
- Health insurance.
- Paid time off (PTO).
- 401(k) with up to a 4% match after one year of employment.
- Life insurance.
- Paid holidays.
- Uniforms.
- Free meals during working hours.
- Participation in wellness programs.
Pay
Competitive wage of $18/hour plus a service charge; with the service charge, typical earnings are between $19 and $33/hour.
Schedule
Full-time position with a flexible schedule that typically includes irregular hours such as nights, weekends, and holidays.