Conference and Program Manager, CES

About the role

The Conference and Program Manager serves as one of the principal interfaces with clients in the process of planning and executing all events hosted by Conference and Event Services (CES). Events include short courses, conferences, symposia, seminars, workshops, or other similar endeavors. This role will coordinate and manage under minimal supervision multiple pre and post aspects of events including gathering financial information for budget development and reporting, marketing, logistics, communication with attendees, and provides an on-site leadership presence to ensure the event represents the quality of Colorado School of Mines (Mines).

This role will serve as the primary backup for the Summer Conference Manager. This position reports to the Assistant Director of Conferences, within the division of Finance, Administration and Operations. The Event Manager will supervise student assistants and/or RA/GA hired for specific event support.

Responsibilities

• Event Logistics Management
  • Collaborates with faculty and external clients on professional education proposals.
    • Prepare and negotiate venues and purchases for the events, working with the Procurement Office as appropriate.
    • Manage logistical arrangements for events including contracting for meeting rooms, audio/visual arrangements, food service, transportation, and printing.
    • Prepare realistic and attainable event timelines and ensure clients are kept updated and on schedule.
    • Collaborate with faculty and clients to Identify outcomes on program development for continuing/professional education.
    • Supervise event logistics including on-site event set-up, event management, event breakdown and volunteer management.
    • Provide assistance to exhibitors during all interaction with event venue operators.
    • Manage the schedule and technical display changes needed throughout event.
    • Ensure all aspects of the event venue are in optimal placement and condition for the participants experience.
    • Create certificates of completion; maintain records of recipients of such certificates.
    • Provide and supervise on-site check in and on-site registration services.
    • Maintain an accurate data base and review for international compliance.
    • Monitor venue throughout entire event. Act as concierge and be visible and approachable to answer attendee or presenter questions.
    • Troubleshoot and resolve problems.
    • Maintain an accurate data base and review for international compliance.
    • Monitor and correspond to general shared inbox emails.
    • Conduct after-event meetings with event organizer to solicit the organizer’s evaluation of the event and the support provided by CES.
    • Prepare final report.
• Event Systems Management
  • Serve as the technical expert for event system management programs.
  • Train users and independently configure the online document management system for an event’s requirements and monitor submissions.
  • Export data to assist reviewers and event organizers in assigning documents/submitters to specific event sessions.
  • Manage the online registration system and the internal registration/financial system to manage registrations and registration modifications, perform data imports/transfers, and manual entry of registration data.
  • Manage development and transmission of registration confirmations.
  • Maintain awareness of payments by wire transfer and checks.
  • Ensure accurate enrollment/tuition statistics.
  • Interpret and explain policies and procedures related to the registration process to potential attendees including cancellations, transfers, and substitutions.
• Marketing and Communications
  • Develop comprehensive timelines and marketing strategies (electronic, web, print, journal ads) for every client.
  • Aid in developing and executing a publicity/marketing campaign in conjunction with Marketing and Communications.
  • Oversee production of promotional materials, graphics, and signage.
  • Develop, communicate, and enforce author and session chair guidelines, deadlines, duties, etc. developed in conjunction with event organizers.
• Budget Management
  • Prepare, submit, and track any necessary Mines approval forms and ensure purchasing guidelines are followed.
  • Create and maintain accurate financial records of attendees, vendors, and event organizers using departmental software applications.
  • Provide CES input on preparing budgets, projecting expenses, and determining most cost-effective ways to meet the event's goals.
• Training and Documentation Management
  • Identify future training needs and create a curriculum to facilitate that training.
  • Search for gaps in training content and materials that need updating to generate higher productivity.
  • Create training materials and methods for all functions and software used by the CES event group.

Requirements

Minimal Level of Education and Experience:

• Bachelor’s degree from an accredited four-year institution of higher education (demonstrated and progressive experience in event management can be substituted for degree on a year for year basis).
• Two or more years of experience in event management.
• Proficiency in event management software such as Cvent or EventsAir.
• Proficiency in Microsoft Office Suite.
• Customer service experience with strong interpersonal, communication, and relationship-building skills.

Preferred Level of Education and Experience

Four or more years event management experience.

• Experience developing and managing event/conference budgets.

Pay and Benefits

$65,000 - $67,000 annual salary rate.

• Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.
• Mines offers a robust portfolio of benefits for all employees.
• Benefits include:
  • Flexible health and dental care options.
  • Generous sick/vacation time: 13 paid holidays per year – including a week-long winter break for entire campus.
  • Fully vested retirement plan on first day of employment, with generous employer contribution.
  • Tuition benefits (6 credits per year for employees, 50 percent discount for dependents).
  • Free RTD Ecopass.
  • All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the state of the art Recreation Center (fitness classes and training, swimming pool and more) and equipment rentals through the Outdoor Rec Center.
  • We are proud to have recently opened an on campus daycare center.

How to Apply

To apply, complete an online application (personal information, demographic information, veteran status). Candidates must be currently authorized to work in the United States. Visa sponsorship is not available for this position. This posting may be used to fill more than one vacancy based on business needs. References will not be contacted until later in the selection process and you will be informed before that contact is made. Application review will begin July 20, 2026. This posting will close July 19, 2026 at 11:59 p.m. and applications will not be reviewed after that date. Successful completion of a background investigation is required for this position.