Conference Aide

About the role

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning, and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations.

Responsibilities

• Resetting, refreshing, and turning rooms as necessary in conference center.
• Working with coordinators, managers, and team to minimize room turns while being flexible to ensure the best client experience.
• Wiping down/cleaning all tables and chairs.
• Supplying and setting up items not included in rooms (flip charts, whiteboards, screens, etc.).
• Reporting all conference center damage to Maintenance (chipped paint, broken doors, etc.).
• Making sure meeting room trash was removed and carpets were vacuumed the previous night by reporting to maintenance or personally as necessary.
• Collecting documents remaining after meetings, checking with the Conference Coordinators whether they are to be returned or shredded.
• Coinciding with team members on any last-minute changes to accommodate if possible.
• Assisting with special events, both on-site and off-site.

Requirements

• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously.
• Excellent oral and written communication skills.
• Basic computer skills and knowledge of office technology/equipment.
• Ability to read and execute Resumes and BEOs sent out by the coordinator team.
• Ability to work calmly and effectively in stressful situations.
• Exceptional client service skills to exceed expectations.

Qualifications

Preferred requirements:

• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously.
• Excellent oral and written communication skills.
• Basic computer skills and knowledge of office technology/equipment.
• Ability to read and execute Resumes and BEOs sent out by the coordinator team.
• Ability to work calmly and effectively in stressful situations.
• Exceptional client service skills to exceed expectations.

Skills

Not specified.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

$21/hour

Schedule

Not specified.