Conference Aid

About the role

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning, and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations.

Responsibilities

• Set and reset meeting rooms according to the daily Banquet Event Orders (BEO).
• Responsible for working directly with the conference manager on all tasks including room set standards, maintaining conference room cleanliness, adhering to standard operating procedures, accuracy of reporting, etc.
• Maintain the accuracy of meeting room standards.
• Each day, review each room with BEO sheets in preparation for the day.
• Critique each room by completing the conference services checklist so that any last-minute details are addressed and resolved.
• Report any facilities issues (stained chairs, broken chairs, broken furniture, and stained carpets) through maintenance request system.
• Perform other duties as asked or assigned.
• Flexible to work overtime, evenings, weekends, and holidays if needed.

Requirements

• Demonstrates ability to interact with customers in a professional and pleasant manner.
• Able to work independently and within a team structure.
• Excellent organizational and time management skills with the ability to prioritize tasks.
• Demonstrates ability to carry out responsibilities with little supervision.
• Ability to prioritize and handle multiple tasks simultaneously.
• Possesses a professional business demeanor.