Conditions Subscriptions Director
Ladders · United States · 1 wk ago
RemoteRemoteOTHR$218k–$350k/yrFull-time
About the role
For our client, we are seeking a Conditions Subscriptions Director to join the team of a leader in the Healthcare space. This role will own the subscription business strategy and financial performance for a consumer-facing healthcare offering. You will partner closely with Marketing and cross-functional teams to improve acquisition, retention, pricing, and the overall customer journey. The position requires a strong blend of growth, product, and general management experience with a sharp focus on recurring revenue and P&L accountability. Location: Remote - US based candidates only, no visa sponsorship available.
Responsibilities
- Lead the subscription business and manage financial performance, including P&L and key metrics
- Develop and execute growth strategies, identifying new opportunities for subscription expansion
- Collaborate with Marketing on customer acquisition strategies and optimize the customer experience
- Define and optimize subscription strategies, including pricing and loyalty programs
- Enhance the telehealth customer funnel using data insights to reduce friction
- Implement programs to improve customer lifetime value and retention
- Drive cross-functional execution and establish shared objectives across teams
Qualifications
- 15+ years of experience in related fields; advanced degree preferred, such as an MBA
- Extensive background in product, growth, or general management
- Deep expertise in subscription and recurring revenue models
- Proven P&L accountability in direct-to-consumer telehealth or consumer subscription businesses
- Strong financial and analytical skills with data-driven decision-making
- Demonstrated ability to lead cross-functional initiatives
- Excellent executive communication and stakeholder management skills
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Employee Stock Purchase Plan (ESPP)
- Unlimited vacation and 13 paid holidays
- 72 hours of sick leave
- Mental and financial wellness programs
- Generous parental leave and fertility benefits
- Pet insurance and supplemental life insurance
- Company-paid short-term and long-term disability
Pay
$218,000 – $350,000 annually