Conditioning Health Coach
Working here
Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
Opportunity
Join us in one of our most critical member-facing roles, inspiring behavior change and motivating members to adopt new behaviors and improve their health. As a Health Coach at Twin, you make a difference in people's lives every day by providing guidance, support, education, and encouragement to empower your members seeking to prevent and reverse chronic metabolic diseases and improve their overall health.
Schedule
The schedule for this position is: Tuesday-Saturday with the hours being: three shifts 11am-7pm and two shifts 9am-5pm in your time zone.
Responsibilities
- Prioritize and manage individual members along the Twin journey to reversal and self-care management
- Deliver remote coaching via apps, video conferencing, and the Twin Health electronic system
- Engage and activate members to set goals, manage their care, and stay motivated on their journey to self efficacy
- Motivate, coach, and provide exceptional service and support to your members to achieve their health goals as designated by the Twin app
- Conduct detailed daily monitoring and management of assigned members to ensure full compliance with the Twin program
- Review member health data and reports daily to ensure accuracy, completeness and program adherence
- Provide feedback to members on daily metrics including weight, continuous blood glucose monitoring, blood pressure, sleep, breathing, movement, adherence to dietary and supplements and satisfaction with the program
- Strictly adhere to Standard Operating Procedures for member management and escalations
- Collaborate closely with coaching team colleagues, providers, registered nurses and operations teams to drive a seamless experience for members
- Work with a multidisciplinary team within Twin and the academic setting to resolve patient care issues and advance members toward chronic disease prevention and reversal
- Organize and maintain participant’s records in a secure compliant fashion
- Additional duties as assigned
Qualifications
- 3+ years of related work experience potentially in the areas of Health/Nutrition counseling, health coaching, fitness coaching, life coaching, or similar
- Active license in US, Health Coaching or Health Educator certifications preferred
- Bilingual, fluent in both English and Spanish
- Skilled in motivational interviewing and driving behavior change
- Comfort and enthusiasm for adopting the latest technologies and integrating data and technical outputs in patient care
- Comfort with ambiguity and change
- Experience in a high-growth, or other quickly changing environment
- Commitment to advancing individual health and wellness
- Determination in following through on commitments and driving business value
- Positive, optimistic attitude that inspires clients and fellow team members
- Friendly, enthusiastic, attentive listener with excellent interpersonal and communication skills and the ability to build trusting relationships
- Professional telephone and video skills
- Self-motivated and results-focused
- Client service excellence
- Quick learner who integrates new knowledge
- Organized and detail-oriented
- Ability to handle competing demands with diplomacy and enthusiasm
- Ability to work collaboratively with clinical infrastructure and hierarchies
- Excellent time management and ability to prioritize work assignments
- Pasion for Twin’s purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases
Compensation and Benefits
The compensation range for this position is $70,000 annually. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin.
US Salary Range
$70,000 - $70,000 USD