Concierge Security Coordinator Associate

About the role

This position focuses on customer service in environments such as office towers, hotels, and shopping centers. The role requires building meaningful connections and engaging with people across all shifts.

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

Pay & Schedule

• Site Location: Louisville, KY
• Set schedule: Full-time, Monday through Friday, 2nd Shift, 2 p.m. to 10 p.m.
• Competitive hourly wage of $15 (DailyPay is available for GardaWorld employees!)

Benefits

• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost