Concierge/Receptionist | Full-Time

About the role

The concierge/receptionist performs a variety of administrative support duties including greeting visitors, answering the telephone, transferring calls, and taking accurate messages.

Responsibilities

• Monitors walkie-talkie, door security system and fire panel as needed
• Monitors resident sign-in and sign-out log and the visitor registration log
• Completes administrative support functions such as filing and making copies
• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensures the security of the building; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Qualifications

• Must possess a high school diploma or GED
• Must have experience in Administration functions
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Skills

• Must be considerate, neat, well groomed and professional in appearance
• Must dress in a professional manner
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team

Benefits

• 401k
• Full-time & part-time benefits packages
• Training, development & career laddering
• Great work-life balance
• Flexible scheduling