Concierge/ Receptionist

About the Role

The Carriages of Bloomington is growing our team and seeking hard-working, dedicated concierge staff who take pride in providing quality care, respect, and friendship to older adults. We value independence while assisting residents with daily living in a clean, safe, and family-like assisted living community.

Our core principles guide us:

• Service & Growth: Passionate about caring for and serving our residents and their families.
• Leadership: Building effective leaders at every level.
• Simplicity: Focusing on the fundamentals.
• Improvement: Getting a little better each day.
• Stewardship: Being good stewards of all our resources.
• Attitude: Enthusiastically supporting each other in accomplishing our mission.
• Perseverance: Never giving up.

Responsibilities

• Answer multi-line telephones and direct callers to the appropriate person.
• Greet and direct visitors and vendors.
• Promptly address residents' requests and complaints.
• Receive, sort, and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services.
• Assist with other clerical duties such as data input, photocopying, faxing, filing, and collating.

Requirements

• A strong desire to help others and compassion for the elderly is a must.
• High school diploma required.
• At least 1 year of experience in clerical work.
• Experience with Microsoft Office Suite is preferred.
• Mandatory full criminal background check, fingerprinting, physical, drug test, and TB testing.

Benefits

Full-time employees receive:

• Medical, Dental, & Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (Flex)
• Short-Term Disability, Voluntary Life and AD&D, Critical Illness, and Accident Insurance
• Paid Time Off (PTO)
• Illinois Secure Choice - Roth IRA (Illinois Employees Only)