Concierge/Receptionist

About the role

This position is within the Administration department at Burcham Hills, located in East Lansing, MI. The role involves serving an amazing group of active seniors through Concierge Services at StoneBriar.

Responsibilities

- Familiarity with community-wide amenities and roles. - Offering suggestions for resident engagement. - Providing communication to residents. - Assisting with making appointments. - Delivery of packages, memos, and newspapers. - Serving as a one-stop shop for resident convenience.

Requirements

- High school diploma or equivalent (GED). - One year of relevant experience and/or training, or equivalent combination of education and experience. - Prefer experience with Burcham Hills and/or in a healthcare setting. - Ability to read, write, speak, and comprehend written and oral instructions in English. - Professional, friendly greeting skills. - Ability to address safety and security concerns appropriately and efficiently. - Ability to handle multiple demands and various demographics. - Proficiency in Windows environment, MS Office, and other database programs. - Ability to type correspondence, assign work orders, and enter data.

Qualifications

Possession of a high school diploma or equivalent (GED). One year of relevant experience and/or training, or equivalent combination of education and experience. Prefer experience with Burcham Hills and/or in a healthcare setting. Ability to read, write, speak, and comprehend written and oral instructions in English. Professional, friendly greeting skills. Ability to address safety and security concerns appropriately and efficiently. Ability to handle multiple demands and various demographics. Proficiency in Windows environment, MS Office, and other database programs. Ability to type correspondence, assign work orders, and enter data.

Benefits

- Senior advocacy. - Rewarding hospitality-driven environment. - Growth opportunities. - Diverse culture. - Open-door atmosphere. - Option to be paid daily. - Discounted employee meals. - Free parking. - Employee Assistance Program. - Eligible for benefits after 31st day of employment if Full Time. - Employee recognition programs. - Beautiful, resort-like campus on 38 acres. - Exceptional team environment.