Concierge - Quercus

Job Description

We are seeking a professional and guest-focused Concierge to join our team at Quercus in Gay, United States. As a Concierge, you will be the first point of contact for our guests, providing exceptional service and support to ensure their needs are met with efficiency and care. This role requires someone who is organized, detail-oriented, and committed to delivering outstanding customer experiences while managing multiple requests simultaneously.

Qualifications

• Proven customer service experience in a hospitality, corporate, or luxury service environment
• Excellent verbal and written communication skills with the ability to interact professionally with diverse clientele
• Strong organizational and time management skills with the ability to multitask and prioritize effectively
• Proficiency with computer systems, reservation software, and office technology platforms
• Problem-solving abilities and resourcefulness in addressing guests needs and concerns
• Attention to detail and accuracy in managing requests and maintaining records
• Professional demeanor with a guest-focused mindset and commitment to service excellence
• Ability to work independently and as part of a team in a fast-paced environment

Additional Information

Part to full time position, based on experience and availability. Competitive hourly rate (plus tips). Health insurance benefits for full time employees. Possibility of accommodations / shared accommodations. Opportunity for growth within an evolving hospitality program.