Concierge

About the role

Spectrum Retirement Communities seeks individuals who are passionate about caring for others and have a strong work ethic. This role involves greeting and directing visitors, answering phone calls, responding to inquiries and concerns, and maintaining a clean environment.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Maintain the cleanliness of the front lobby and entrance area.

Qualifications

• A high school diploma or equivalent is required.
• Experience in an office environment, answering phones, or customer service is preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical.
• You will need to be able to work with potential residents, current residents, family members, and team members.

Benefits

• Eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options.
• Participation in 401(k) plan.
• Paid time off.
• Holiday pay.
• Daily Pay and discounts through Perk Spot.

Pay

The pay for this position is commensurate with experience.

Schedule

The schedule for this position is Monday through Friday, with occasional evenings and weekends.