Concierge

Responsibilities

• Answers telephone and directs the caller to the appropriate individual.
• Provides information such as community address, directions to the community location, community fax numbers, company website, and other related information.
• Greets and directs visitors to the community.
• Sorts and forwards incoming mail.
• Captures and distributes incoming and outgoing mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Handles incoming and outgoing correspondence.
• Resolves customer questions and concerns.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of the greater team.