Concierge - Part-time Weekends

About the role

Find your joy here, at Waterford at Plano, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

Responsibilities

• Answers telephone and directs the caller to the appropriate individual; provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolves customer questions and concerns

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Benefits

• Flexible scheduling
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective:
  • SafelyYou – AI video technology that detects and prevents falls
  • Advanced EHR Technologies – automated care assessments eliminating busy work, helping you deliver better care
  • Sage – improves call light response time and improvement to service and care
  • Microsoft Power BI – one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status; eligibility based on location