Concierge| Part time Weekends

About the role

The concierge/receptionist performs a variety of administrative support duties including greeting visitors, answering telephone calls, and supporting community operations.

Responsibilities

• Greet all visitors to the community
• Answer the telephone, transfer calls to appropriate party, and take accurate messages in a courteous, friendly, and helpful manner
• Monitor walkie-talkie, door security system, and fire panel as needed
• Monitor resident sign-in and sign-out log and visitor registration log
• Complete administrative support functions such as filing and making copies
• Fill out and log service request forms for residents and/or staff
• Keep front desk and lobby area clean and neat at all times
• Sell meal tickets and account for by payroll deduction or personal check
• Ensure the security of the building; periodically check entrances/exits of the building to ensure community is secure
• Attend in-services and staff meetings as required
• Assist with coordinating van schedule for residents
• Follow confidentiality policies regarding release of resident information
• Perform supportive office functions for all departments including filing, typing, and making copies
• Complete all other duties as assigned

Requirements

• Must possess a high school diploma or GED
• Must be considerate, neat, well-groomed, and professional in appearance; must dress in a professional manner
• Must have experience in administration functions
• Must answer phones in a polite and professional manner
• Must be organized and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers, and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Benefits

• 401k
• Full-time and part-time benefits packages
• Employee referral bonus and incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal consulting, electronics, and more)
• Training, development, and career laddering
• Great work-life balance
• Flexible scheduling
• Telehealth + flex spending + health savings account options