Concierge (Part Time Weekend) | Lyon Place

About the role

Under the direction of the General Manager, the Evening Concierge provides superior customer service at the front desk for residents, visitors, and vendors at Lyon Place in Arlington, VA. The position works Saturday and Sunday from 3:00 pm to 11:00 pm.

Responsibilities

• Having a gracious approach to all activities
• Always presenting a professional image
• Greeting and responding to resident requests and inquiries
• Addressing residents’ concerns in accordance with the company's customer service standards
• Ensuring that only authorized individuals enter the building
• Managing multiple phone lines and directing them to the appropriate destination
• Assisting with resident packages and mail

Requirements

• High school diploma or GED
• Related experience as a concierge or a strong customer service background
• Physical ability to lift 25 lbs. or more, regularly talk and hear, stand for prolonged periods or walk long distances, and occasionally sit, climb stairs, stoop, and bend

Skills

• Ability to work under pressure
• Strong organizational skills, attention to detail, and excellent follow‑through
• Strong written, verbal, and computer skills
• Knowledge of Yardi is a plus

Benefits

• Sales incentive program
• Tuition reimbursement
• Commuter benefits
• Paid time off (PTO)
• Diverse and inclusive work culture
• Healthcare benefits
• 401(k) plan
• Short‑term and long‑term disability coverage
• Basic life insurance
• Additional incentive plans

Pay

Competitive hourly rate of $17‑$21 based on experience. Base pay is determined by qualifications, years of relevant experience, distinctive skills, level of education, and any certifications or professional licenses held, and is one component of the total compensation package.

Schedule

Saturday and Sunday, 3:00 pm – 11:00 pm.