Concierge - Part Time
Vitality Living · Louisville, KY · 1 mo ago
Customer ServicePart-time
Concierge Responsibilities
- Manage reception desk continuously during assigned period and perform administrative duties
- Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate
- Respond and appropriately handle emergency situations that may arise in a calm, professional manner
- Organize incoming mail and ensure that it is distributed to the appropriate person
- Attend and participate in onboarding and annual training, in-services and team member meetings as requested
- Perform other duties as assigned by Business Office Director
Requirements
- Must be at least 18 years old
- High school diploma or GED
- Ability to speak effectively before groups of customers or team members of the organization
- Demonstrate ability to communicate effectively in English, both verbally and in writing
- Must have patience, tact, cheerful disposition and enthusiasm, as well as willing to handle residents based on whatever maturity level in which they are currently functioning
- Meet state or provincial health related requirements
Benefits
- Monthly and quarterly perfect attendance bonuses
- 401k