Concierge - Part Time
Oakmont Senior Living · Laguna Woods, CA · 1 mo ago
On-siteInformation Technology$17.5–$18.5/hrPart-time
Responsibilities
- Provide all residents, guests, and visitors with exceptional customer service.
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
- Monitor the Emergency Alert System and immediately respond to every call.
- Effectively manage business center and process incoming and outgoing mail.
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
- Encourage teamwork through cooperative interactions with co-workers and other departments.
Qualifications
- Must be at least 18 years of age.
- High school diploma or equivalent.
- Prioritize two (2) years of experience in a hospitality setting or prior senior living community.
- Excellent customer service skills.
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
- Pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
Benefits
- Medical, Dental, and Vision benefits.
- Vacation, Personal Day, Sick Pay, Holidays.
- Complimentary Meals.
- Bonus Opportunities.
- Company Paid Life Insurance.
- Team Member Discount Program (LifeMart).
- 401(k) Savings Plan with Company Match.
- Recognition Programs.
- Student Loan Refinancing.
- Pet Insurance.
- Employee Assistance Program.
- Emergency Financial Assistance.