Concierge part-time
About the role
We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk. This includes providing information about local attractions, conducting community tours and relaying messages to the appropriate department. Legend Senior Living has been certified as a Great Place To Work (voted by associates) for 8 years in a row.
Responsibilities
- Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
- Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
- Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
- Coordinates resident parking and valet needs, and assists with loading/unloaded as needed
- Conducts tours and ensure that model rooms are ready and available for viewing
- Ensures that front desk and other common areas are clean and stocked
Requirements
- Excellent customer service skills
- Strong organizational skills
- Previous experience in a similar role (preferred)
Legend Senior Living is a drug free workplace and drug screening will be conducted at the company’s discretion. This position may require the associate to work evenings and weekends as needed.
Benefits
- Employee referrals bonus
- Employee of the month/year recognition
- Resident tour (move-in) opportunities
Schedule
Concierge hours: Wednesdays from 3:30 pm to 7:00 pm and Saturdays from 1:30 pm to 6:00 pm. Evening and weekend work may be required as needed.