Concierge (part-time)

About the Role

We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk, including providing information about local attractions, conducting community tours, and relaying messages to the appropriate department.

This part-time position requires availability every other weekend and Tuesday evenings.

Responsibilities

• Serves as the frontline ambassador to all residents and guests, providing the highest level of customer service, especially as it relates to new residents.
• Receives initial customer and resident concerns and directs them to the appropriate department for follow-up.
• Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours, and transportation schedules in the surrounding area.
• Coordinates resident parking and valet needs, and assists with loading/unloading as needed.
• Conducts tours and ensures that model rooms are ready and available for viewing.
• Ensures that front desk and other common areas are clean and stocked.

Bonus Opportunities

• Employee referrals
• Employee of the month/year
• Resident tour (move-in) incentives

Work Environment

Our focus is to maximize the potential of every life we touch. We create an elegant community where residents are surrounded by the highest standards of quality of service, environment, and care. This includes:

• Holistic Wellness programs
• Gold Leaf Dining standards
• Vibrant Life Enrichment activities

Associate Support & Growth

• Work friend trainer and employee assistance program
• Crisis care assistance and paid-time-off donations
• Continuing education opportunities
• Appreciation/sympathy gifts and family member discount
• Annual performance evaluations with raises
• Hundreds of associates promoted each year with competitive pay

About the Company

Legend Senior Living is a family-owned business with 30 years of experience, adding multiple properties each year. Awards include:

• Certified Great Place To Work (voted by associates for 8 consecutive years)
• Best of Senior Living Award
• Innovative Programming in Senior Living

Requirements

• Excellent customer service skills (required)
• Strong organizational skills (required)
• Previous experience in a similar role (preferred)

Legend Senior Living is a drug-free workplace, and drug screening may be conducted at the company’s discretion. This position may require working evenings and weekends as needed.