Concierge Lounge Attendant at Marriott Fort Lauderdale North

About the Role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Responsibilities

• Greeting and welcoming every guest who enters the Lounge with a warm, sincere, and professional demeanor that immediately makes them feel at home
• Ensuring the food and beverage offerings in the lounge are consistently high quality, beautifully presented, and maintained according to brand and company standards
• Complying at all times with Pyramid Global Hospitality standards, policies, and regulations
• Maintaining the highest standards of personal appearance and grooming in accordance with brand standards
• Being familiar with all emergency procedures and assisting as required in any emergency situation

Requirements

• A genuinely engaging personality and a real passion for creating memorable, personalized experiences for guests
• Strong interpersonal skills and a natural ability to build authentic connections with people from diverse backgrounds and cultures
• Excellent problem-solving skills and a proactive mindset
• A polished, professional appearance and demeanor that reflects the standards of the Marriott brand
• Flexibility to work varying evening shifts based on the needs of the hotel, including weekends and holidays
• A self-motivated work ethic; you do not wait to be told what needs to happen, you see it and you take care of it

Qualifications

• Previous experience in a food and beverage roll similarly guest-facing hospitality role is strongly preferred
• Excellent verbal and written communication skills
• Able to stand and remain active on your feet throughout the shift
• Flexible availability including evenings, weekends, and holidays as required by the schedule
• A high school diploma or equivalent required; some college or hospitality coursework is a plus
• Knowledge of food and beverage standards and presentation is a plus given the club lounge component of this role

Skills

• Food and Beverage Standards and Presentation

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays

Schedule

• Varying evening shifts based on the needs of the hotel, including weekends and holidays

Pay

$15 per hour